Privacy Policy

Soxway (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website at soxway.io and proxy services (collectively, the “Service”).

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

Account Information. When you register, we collect your email address and password (stored as a secure hash). You may optionally link your Telegram account for notifications and support. If you register via Google OAuth, we receive your email and public profile name from Google.

Quick Registration. We offer an instant registration option where a random username and password are generated for you. In this case, we store these credentials to enable account recovery through our support team if you lose access.

Payment Information. We accept payments in cryptocurrency. All transactions are processed by a third-party payment provider (acquirer). We do not store, process, or have access to your wallet private keys or full transaction details beyond what is necessary to confirm payment receipt and match it to your account.

Usage Data. We collect traffic consumption data (megabytes/gigabytes used) for billing accuracy and service delivery. This data is necessary to calculate your balance and provide correct invoicing.

Communications. If you contact us via email or Telegram, we retain records of that correspondence to provide support and improve the Service.

Soxway is designed with a privacy-first approach:

• We do not log your IP address when you use our proxy network;
• We do not inspect, store, or analyze the content of traffic routed through our proxies;
• We do not require identity verification (KYC) to create an account or use the Service;
• We do not sell, rent, or share your personal data with third parties for marketing purposes.

We use the collected information to:

• Provide, operate, and maintain the Service;
• Process payments and track traffic consumption for billing;
• Authenticate your identity and protect your account;
• Respond to support requests and communicate with you;
• Detect, prevent, and investigate abuse of the Service;
• Improve the Service based on aggregated usage analytics;
• Comply with applicable legal obligations.

We use the following third-party services that may collect data independently:

• Google Analytics: Collects anonymized website usage data (page views, traffic sources, user behavior) to help us improve the Service. Google Analytics may use cookies and is governed by Google's Privacy Policy.
• Heatmap analytics: We use heatmap tracking to understand how users interact with our website (clicks, scrolls, mouse movements). This data is aggregated and anonymous.
• Google OAuth: If you choose to register or sign in with Google, Google may collect data according to their own privacy policy. We only receive your email and public profile name.
• Payment provider: Our third-party cryptocurrency payment processor handles all transaction processing. We do not control and are not responsible for their data practices. Please refer to the payment provider's privacy policy for details.

We use cookies and similar technologies on our website. For detailed information about the types of cookies we use and how to manage them, please see our Cookie Policy.

In summary, we use:

• Essential cookies: Required for the website to function (session, authentication, language preference).
• Analytics cookies: Google Analytics and heatmap tracking to understand website usage patterns.
• Advertising cookies: May be used in connection with marketing campaigns to measure ad effectiveness.

We implement reasonable technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), hashed password storage, and access controls.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and keep your credentials confidential.

We retain your account information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is necessary for billing records or dispute resolution.

Traffic consumption records may be retained in aggregated form for accounting purposes.

You may exercise the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data and close your account.
• Portability: Request your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers. We take reasonable steps to ensure your data is treated securely regardless of where it is processed.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at [email protected] or via Telegram support.